Returns are easy. You can return your order for a refund within 30 days of your purchase, just follow the steps below.

  1. Login to your account or enter your order information below and locate the item you’d like to return.
  2. Print your pre-paid return shipping label. The return shipping cost will be deducted from your refund.

Questions about your return? Contact our customer service team at our free phone number 00800 44 55 44 55*, + 31 10 22 14 038 (International)** or drop us a line at
*From landlines. Call charges from mobiles and other devices will vary according to service provider.
** Call charges vary according to service provider.